Cookie Policy

1. Introduction

This Cookie Policy explains how cookies are used on our website in accordance with applicable Australian privacy laws and online data protection standards.

The purpose of this policy is to provide users with clear information about the types of cookies used, their purposes, and the options available for managing cookie preferences, allowing informed control over browsing choices.

Cookies are used in line with the principles of lawfulness, transparency, and proportionality.

2. What Are Cookies

Cookies are small text files that a website places on a user’s device, such as a computer, smartphone, or tablet.

These files are stored locally on the device and sent back to the website during subsequent visits. Cookies are commonly used to:

• Recognise users

• Store preferences and settings

• Improve browsing experience

Cookies may be session-based or persistent and are categorised according to their function.

3. Types of Cookies Used

The website uses several categories of cookies to ensure proper functionality and to optimise the services provided. These categories may include:

• Essential cookies, required for core website functions such as secure access and shopping cart operation

• Functional cookies, used to remember user preferences and settings

• Performance cookies, which collect anonymous data to improve website structure and content

• Analytical cookies, which provide aggregated and anonymised statistics regarding website usage

These cookies do not personally identify users.

4. Enabling and Disabling Cookies

When visiting the website for the first time, users may choose to accept or decline cookies through the available cookie preference tools.

Users may also adjust cookie settings at any time through their browser, including accepting, blocking, or deleting cookies.

Please note that disabling essential cookies may limit certain website functionalities.

5. User Control and Management

Users may configure their browser to:

• Receive notifications before cookies are stored

• Reject all cookies or only third-party cookies

• Delete cookies already stored on the device

Browser settings differ between providers. Users are encouraged to consult their browser’s help documentation for detailed guidance.

6. Cookie Retention Period

Cookies are retained only for the duration necessary to fulfil their intended purposes, in accordance with applicable data protection requirements.

• Session cookies are deleted when the browser is closed

• Persistent cookies may remain on the device for up to 12 months, unless removed earlier by the user

After this period, cookies are deleted or irreversibly anonymised where required.

7. Contact Information

For questions regarding the use of cookies or the management of personal information, please contact us using the details below:

Email: survey@sofayard.com
Phone: +65 (847) 63292
Address: 20 RIVERINA VIEW, SINGAPORE 518372, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 4:00 pm (AEST)
Delivery Area: Australia

The store is committed to transparency and responsible data practices to ensure a secure and reliable browsing experience.