This Shipping Policy outlines the terms and conditions applicable to order deliveries placed through our website. All shipments are handled in accordance with applicable Australian regulations and the processing timelines confirmed at the time of purchase.
Delivery services are available within Australia only.
Orders are prepared and dispatched by authorised logistics partners in accordance with standard handling procedures. Delivery services outside Australia are not supported at this time.
All products purchased from our store are eligible for free shipping within Australia, regardless of order value.
Any changes to delivery arrangements will be clearly communicated before order confirmation.
Once payment has been successfully completed, orders are typically processed within 1–5 business days.
Order Processing Cut-off Time:
Processing Cut-off Time:
All prices displayed on our website include applicable taxes in accordance with Australian requirements. No additional charges are payable upon delivery.
Once an order has been dispatched, customers will receive a confirmation email containing tracking information to monitor delivery progress.
For delivery-related enquiries or assistance, please contact us using the details below:
Email: survey@sofayard.com
Phone: +65 (847) 63292
Address: 20 RIVERINA VIEW, SINGAPORE 518372, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 4:00 pm (AEST)
Delivery Area: Australia
Our store is committed to providing a reliable and transparent delivery experience in line with Australian furniture retail standards.
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